State Farm® Insurance Agent Rich Machado

"Continue list for tom. I never am able to talk to rich, always provides excellent customer service"

"State Farm has been our trusted home insurance provider for many years, and the experience has been consistently excellent—thanks in large part to Frances Brunell and Rich Machado. They are incredibly friendly, knowledgeable, and always quick to respond whenever we have questions or need support. We highly recommend State Farm—and especially this outstanding team—for dependable coverage and outstanding service."

"I was reluctant to call the office asking for assistance with an unclaimed funds question. Tom was professional and very helpful. He couldn't answer my question right away and promised to call me back the next day, once he got all the information. Of course I didn't expect to hear from him again and to my surprise he called and had good news for me. This was the best customer service I've had in a long time, and it was nice to be able to talk to a person and not a robot. Tom Gaffney was very, very helpful. He deserves a raise or at least some praise. He's a great employee."

"This office, especially Frances, is very responsive. She talked me through the process of home insurance with so much patience! So friendly, knowledgable and professional. Very comfortable process."

"Always pleasant and very helpful."

"Great service! All they've done for me has gone without a hitch, and quickly."

"Rich, Frances and the rest of the staff have been very helpful, responsive and caring. We recently contacted them for a complicated issue and Frances handled it quickly and accurately. They do go the extra mile."

"always get quick and good service"

"Always very helpful and responsive! Their Client gor 35+ years 👍"

"I received detailed information about my insurance options"

"These guys are really wonderful, reliable and trustworthy— have offered me excellent advice over many decades of our association!"

"Has always been there for me and office staff is wonderful !!"

"My name is Penelope Montemayor. Rich Machado of State Farm and his staff are great! They are responsive and responsible. I have known Rich for about 30 years and have my car and building insurance with him. I would recommend him to anyone!"

"I had the pleasure of working with Thomas, beginning with needing a bond for my business to helping me navigate a traffic accident that resulted in my car totaled and needing to deal with the aftermath. He was a proactive communicator, responsive, and caring. Happy to write a 5-star review! Donna F."

"I have worked with this State Farm office for 16 years and Frances Brunell has always provided me with the best service. Her can do approach has always resolved my issues efficiently and quickly. Many thanks to Frances, Rich and the team."

"Excellent service every time I call, And sound advice regarding what Add-ons to skip and to buy"

"We have been with State Farm for over 20 years and have always found the representatives to be helpful, responsive, and really nice! Our questions always get thorough responses and the few times we've had to put in a claim (car insurance; flood insurance) we have been helped at each step, which we greatly appreciated, and gotten fair outcomes. We are very happy with State Farm."

"Very good insurance agency with nice people who have helped me for about 30 years."

"Rich and his team have been great to work with!"

"We have had multiple policies with State Farm, via the local office of Rich Machado, for over 20 years. Throughout this long time, his office staff have been always helpful, pleasant, and competent. Highly recommended!"

"Excellent team of agents! Frances is great; extremely knowledgeable."

"We have been with the Machado Agency for decades and recommend them highly!"

"Rich & team are always very quick to get back to me on questions that I have. His team is thorough and I appreciate their fast and reliable service!"

"I am a long time customer and have never had a negative experience with Rich and his crew. I highly recommend this agency for their knowledge, support and courtesy."

"Rich and staff are careful, yet assertive, when giving advice. They've protected our family for over 20 years."